...were suppose to be sitting on a brand new gorgeous couch in my master bedroom....right now. I ordered a new couch, for the end of my bed, in March. I knew it would take 10 weeks for the order and I was perfectly fine with the wait. The ten weeks were up and on June 9th I checked my order status online and it said the estimated date for delivery was August 23rd?!?!?!?!? Say.What?!?! I couldn't believe that! And...I wasn't even notified of the delay, or why it was delayed!! I cancelled my order.
I have waited several days to write this post because of how angry I was over the lack of communication. And I wasn't even going to write it, but I am still so disappointed that I was going to have to wait so long for my couch order. I ordered the couch from Pottery Barn and I have never had any problems before. A few days later, as I was on Instagram, I noticed this picture.... A wall of fabric that was suppose to already be on my couch...in my bedroom!
And as I read through the comments from others, there was more than one person mentioning a cancelled order because of a fabric delay. One commentor even said they had waited for 8 months and finally cancelled their order. I wasn't the only victim here. When I called customer service I was told there was a fabric delay and that they were sorry. That was it! Pottery Barn....you messed up BIG time!! It will be a long while before I can shop with you again! I kind of felt like this episode of Friends!!!
I'm on the hunt now for a new couch!!! Something local and not from a foreign company that delays their fabrics!!!
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